Management

Head of Customer Support

Average net monthly salary for Croatia is

An employee's salary is influenced by several factors, primarily the region in which they work, length of experience, company size, and more.
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80% of people earn:

7,678 - 22,875 HRK

10% earn less lthan 7,678 HRK

10% earns more than 22,875 HRK

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What does the data in the graph mean?

Salaries in the survey are expressed in net.

Based on the MojaPlaca.hr salary survey, 80% of people on the Head of Customer Support position in the Croatia earn between 7,678 HRK and 22,875 HRK monthly net.

10% of employees earn less than 7,678 HRK and 10% of people earn more than 22,875 HRK.

The survey is based on data from employees, cleaned of extreme and duplicate values.

Description of job position

Responsibility for leading the customer support team
Strategy creation, customer support direction and subsequent implementation,
Support, team coaching, solving demanding customers
Track the resolution of customer issues from receipt to resolution
Improving services, increasing customer engagement and facilitating organic growth
Resolving complaints and creating reports
Providing information to the company's customers, telephone and e-mail communication
Improving the efficiency of customer support and creating methodological guidelines for contact with customers

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The most common career path of an employee

The graphic shows how employees most often progress in their careers. Click on the name of the position to get to its detail with salary data.

Position Head of Customer Support - Management in the labour market

The job position is
in the salary ranking on

68 place

Women representation in position

63%

Average age of respondent by position

626. place

Clothing-presser/ Ironer

Textile, Leather, Apparel Industry

5,651 - 6,977 HRK

69. place

Sales Manager

Management

8,311 - 21,925 HRK

68. place

Head of Customer Support

Management

7,678 - 22,875 HRK

67. place

ESG manager

Management

7,776 - 22,573 HRK

1. place

Development Director

Top Management

13,404 - 38,757 HRK

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Salary for the position by region, education, experience, company size, age
Distribution of respondents into wage bands
Salary range from 1st to 9th decile
A breakdown of all monitored non-financial benefits
Analysis of financial benefits

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